Housing and Property Management
The housing and property management occupation is customer facing and primarily responsible for the creation and sustainment of successful tenancies in the private and social rented housing sectors. This work must comply with contractual, statutory and legal regulations and approved Codes of Practice.
The work is varied and often includes addressing complex, people related matters (for example, supporting people to live independently) as well as property related responsibilities. The role incorporates a degree of lone working with minimum supervision whilst predominantly working within the wider organisation and team, communities and external partners.
Housing and property management professionals are proactive in finding solutions to problems and identifying areas for improvement. They take individual responsibility for the quality and accuracy of their work and its administration. At Level 3, some housing and property professionals may also have supervisory responsibility for other people.
The apprenticeship prepares an individual for a range of general housing and property management duties leading to operational or specialist roles.
Support
At OAL we are constantly working hard to ensure that we surpass the expectations of the institutions we work with. We intend to support apprentices on the pathway to EPA in any way we can towards a successful outcome. We have adapted various support materials like the process map to the left to make EPA as straightforward as it can be for apprentices and centres alike.